George Oliver

Bathwick Lodge
Flat 6
8 St Johns Road
Bournemouth
BH51EL
07896036924
georgeoliver1993@hotmail.com
Summary

A System Test Engineer and entrepreneurial professional who combines deep technical knowledge with practical business acumen. My experience spans the entire software development lifecycle (SDLC), from establishing robust testing processes to leading complex system testing efforts. I am highly proficient in a range of testing and management tools, including TestRail, Jira, and X-Ray, and basic knowledge in Selenium Python. As the founder of a web development business, I have successfully managed projects from concept to completion, building and optimizing websites using WordPress (Breakdance), WooCommerce, and a wide array of plugins and integrations. I bring a results-driven mindset and a commitment to quality in every project.

Qualifications

ISTQB Software Testing foundation certification

uCertify: Software Development Fundamentals (MTA)

uCertify: Python Fundamentals

uCertify: Programming with HTML, Javascript and CSS3

Skills
QA
  • Test planning, execution, and monitoring
  • Test case design and writing test scenarios (TestRail, X-Ray)
  • Test environment setup and maintenance
  • Test Scripting
  • Test Reporting and Test Summary Reports
  • Triage meetings and collaboration with developers & teams
  • End-to-end testing, System testing, Integration testing, Regression testing, UAT
  • Static, Dynamic, and Exploratory testing
  • Testing third-party integrations (Stripe, Apple & Google App)
Testing & Project Management
  • Bug tracking and reporting (Jira)
  • Feature file writing (Gherkin)
  • Project management support and client communication
  • Support desk management and client meetings to resolve issues
  • Collaborating with clients and stakeholders to identify and resolve issues
  • Using Custom-Built CRM Systems
  • Problem-solving and organization
Tools
  • Jira, TestRail, X-Ray, Cloud TestRail
  • SDLC and Agile methodologies
  • Google Drive & Excel Tables
  • Namecheap hosted servers
  • Accessing and editing PHP files (for logs and minor edits)
  • Remote connection (VNC)
Technologies
  • HTML, CSS
  • Beginner Experience with Python for automation frameworks
  • Beginner with Selenium, PyTest
  • WordPress (Breakdance Page Builder) development
  • WooCommerce setup and management
  • YoastSEO
  • DNS records, Domains, and Email integration (SendGrid, Cloudflare)
    Figma for prototyping and design
Employment History
December 2024 -- Present
System Test Engineer
Easy Park & Flowbird Group
  • Co-ordinating test scenario creation and execution
  • Planning and managing testing across the SDLC, including scheduling activities and timelines
  • Defining test approaches and write test plans for releases
  • Identify, analyse, and report project/test risks, including RAID management
  • Oversee defect management, run triage meetings, and ensure resolution
  • Static testing of project documents and requirements
  • Deploy systems for testing and maintain test environments/equipment
  • Provide test input on scope, estimates and project schedules
  • Report test activity and progress to the Test Manager and stakeholders.
  • Provide feedback to development and delivery teams to enhance quality and efficiency.
  • Collaborate with Development, Program Management, and Design teams to improve testing processes.
  • Manage stakeholders, ensuring accurate information supports decision-making.
  • Embed best practices and quality improvements within the Test Team.
  • Maintain and manage both generic and bespoke test documentation.
  • Foster a service-minded and customer-centric approach.
  • Maintenance of Test suites, regression.
March 2022 –- December 2024
QA Software Tester - Software Project Assistant - Project Management - Culture Committee
Bespoke 4 Business (b4b Marketing)
  • Write and execute risk assessments, pre-live, and post-live checklists
  • End-to-end manual testing of apps, websites, and CRMs
  • Implement and improve testing processes
  • Conduct regression, functional, and non-functional testing
  • Detect, raise, and communicate defects to developers
  • User acceptance testing (UAT) with clients
  • Testing development releases and managing software releases on Jira
  • Independent testing, system testing, integration testing.
  • Agile and V-Model
  • Determine business requirements and collaborate with analysts, PMs, and developers
  • Manage support tickets and maintain customer response efficiency
  • Oversee support desk clients and hours
  • Daily stand-ups and involvement in team meetings throughout the SDLC
  • Help manage project workloads and assist with administrative tasks using Jira and Confluence
  • Delivering updates and Quotes to clients
  • Conduct CRM training for clients
  • WordPress
  • Building websites for clients, WooCommerce & breakdance framework
  • Build pages for software teams on the main business website and side projects
  • Use Figma to create CRM prototypes for clients
  • Scrape website content using Selenium Python
  • Lead the culture committee, organizing in-house events
May 2021 -- March 2022
Food Delivery Driver
Uber Eats
  • Self-employed
  • Self-motivated
January 2019 -- May 2021
Complaint Handler Assistant Team Leader - Customer Relations Team - Underwriter
Amigo Loans
  • Broad knowledge of complaints and business processes and procedures
  • Adapting customer service (showing empathy and understanding of customers situation)
  • Working efficiently within a Team
  • Training new employees for the role
  • Team leadership skills
  • Great Navigation around the systems at an effective pace
  • Managing my own cases/applications
August 2016 –- January 2019
Customer Service / Bartender
Greene King
  • Adaptability under pressure in a fast-paced environment
  • Building rapport with diversity of customers and employees
August 2014 –- July 2016
Customer Service Party Host / Unqualified Lifeguard
Lemur Landings/Splashdown
  • Responsible for hosting parties
  • Ensuring health and safety for all customers
July 2012 –- August 2013
Customer Showroom Advisor
Homebase
  • Great attitude when helping customers with their dream kitchen, bathroom, bedroom.
  • Friendly, approachable customer service
March 2011 –- August 2013
Customer Service Representative / Assistant Manager
Blockbuster
  • Key holder, opening and closing stores.
  • Leadership qualities
Education
August 2014 –- July 2016
BSC (Hons) Forensic Investigation
Bournemouth University
- 3rd bachelor’s degree
September 2013 – July 2014
BSC (Hons) Forensic Computing
Portsmouth University
September 2011 – July 2013
BTEC (Level 3) Forensic Science
Bournemouth, and Poole College
September 2010 – July 2011
BTEC (Level 2) Applied Science
Bournemouth, and Poole College

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